How ReAgent Has Maintained A Prosperous Business Relationship With Ubichem For Decades

Ubichem supplies technical solutions into the sciences, pharmaceutical, nutraceutical, and agrisciences industries. More than two decades ago, ReAgent started purchasing raw materials from Ubichem, and eventually formed a strong business relationship. From there, Ubichem started using ReAgent’s chemical manufacturing services, and a true partnership was formed.

Supplying high-quality products for more than two decades

Just some of the products ReAgent started to supply a couple of decades ago and still supplies to Unichem include silver nitrate and sodium chloride. Both of these chemicals are used in the manufacture of wound care products as their properties mean they can kill cultures and minimise the risk of infection.

Meet Sarah Ross, Ubichem’s Business Development Manager

We spoke to Sarah Ross from Ubichem about her working relationship with ReAgent. Here’s what she had to say:
“I like to work with ReAgent because I find that the people there are easy to work with. They’re very friendly, very professional. Nothing is a problem. Everything is reasonably flexible. If we do have a problem, it’s handled in a professional manner. Very accurate information is fed back out.
“I myself need quite a lot of assistance from the team members here at ReAgent, and I get that. And that’s massively helpful, certainly to me.”

How do you see your relationship with ReAgent developing?

“The service that ReAgent provides us is good, is very positive, so we’re certainly in a position where more business could come to ReAgent, depending on what we do in the future, and we’re certainly growing our business so there’s potential there.”

Would you recommend ReAgent?

“I would recommend ReAgent purely and simply based on the level of service that I’ve received over the past 15 months.

“As a key account manager for one of Ubichem’s biggest accounts, I have to be sure that they get what they need, but in order for them to get what they need, I have to get what I require, and I would recommend ReAgent based on the fact that I’ve had no issue in the time that I’ve dealt with them on the project.
“If anything, I’ve had assurance that what ReAgent offers is of very high standard. I’ve had assistance, and any queries I’ve had, I think the knowledge here is immense, and I’ve learnt a lot from ReAgent.”
Watch Sarah’s video here:

Find out more about our contract manufacturing services, or contact a member of our team today.

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Call our technical sales team on +44 1928 716 903

How can ReAgent help you?

Jo
“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager
Darren
“We provide comprehensive technical support with every enquiry”
Darren
Sales Director
Simon
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director
Kevin Wallcroft
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A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joe Garland
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Good customer service spending time to recommend the right chemicals required. Delivery was next day and on time. Chemicals worked a treat as described. Thanks
Joanne King
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Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
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Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)
Michael Williams
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Parcel arrived on the day of promised delivery, packaging very secure, all in all probably the best company I've had the pleasure of working with in many years. Reagent seems to put the customer first. Thank you again.
Joseph Seed
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Outstanding. It was my first time buying restricted chemicals. I called for advice, and despite only buying a small quantity I got a friendly response, really good advice, and what I and ReAgent needed to do to comply with the law. Delivery was next day, which I wasn't expecting.
Derek Hewitt
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Called them, placed an order for a drum of MEK in the afternoon and 24 hours later the drum was delivered, what was more impressive was the back up documentation including handling information from a health and safety point of view, this without me having to request it. we will be using them again for sure.
Shahryar Nafici
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This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Richard Thomas
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I was impressed with the speed of service here and a competitive price. Excellent experience.
Katrina Wade
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Great customer service! Thanks for your help and advice.
Jo

“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager

Darren

“We provide comprehensive technical support with every enquiry”
Darren
Sales Director

Simon

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director